Complaint / Review
Sears
Kenmore top freezer refrigerator broke down four times in seven months

Kenmore Black 22.1 cu ft top freezer refrigerator (6937). This refrigerator is defectively designed. I have had this refrigerator for about 7 months and it is has broken down 4 times. The defrost drain freezes over. Then the water backs up and ices, causing the fan to seize up. Sears tech has been unable to fix this and tried leaving a wire in the drain, attached to the defrost element, to keep the drain from freezing over. Of course, this did not work. This refrigerator is made by LG not Sears/Kenmore. This is an absolutely awful product. This refrigerator is a big, black paperweight in my kitchen. I am going to have to buy a new refrigerator that actually works. Thanks, Sears for ripping me off. I am an idiot for trusting your Kenmore name and paying you $800.