I purchased a new phone which offered a $50.00 rebate, and later T-Mobile sent a letter listing several excuses for refusing it, which were never mentioned before, or ever, as reasons for eligibility. ...
One-year contract signed with T-mobile promised $200 rebate and $50 credit on my 6th monthly bill were never received. Customer service representatives could not give any valid reasons for that. And the supervisor, instead of trying to explain it to me, rudely giving me the contact info for their ...
Upgraded my phone to a Motorola Razor with a $100 mail in rebate. Sent with USPS track and confirm label. USPS says it was received. T-Mobile says is was never received. T-Mobile says they can not help because the terms of the rebate stated that the Original UPC barcode needs to be included with ...
I started with T-Mobile in the late summer of on the advice of an independent phone retailer in Houston. I was an insurance adjuster heading to Florida to handle catastrophe claims from hurricanes Francis and Ivan. I subscribed to a nationwide phone plan with no long distance or roaming charges, ...
Am I the only one who is completely fed up with cell phone companies and their contracts? I tried to increase my minutes on with t-mobil from 700 min to 1000 (I have 4 phones) and they said I had to sign another contract! It's a rip-off! I'd cancel and pay the outrageous fees if I could find ...
I've been a T-Mobile wireless customer for over six years. About two months ago I went to my nearest T-Mobile store to report that my phone had quit working. I could hear other people when they called or I called but, they could not hear me. The sale representative said my phone was still under ...