I had 2 phone lines with t-mobile, originally started the line in 02 with my mother, she added me and my brother because we were minors.in 2006 we decided to get off the plan and move on our own. Hey at least I can earn credit that way right... So then: My brother called t-mobile recently to get ...
Below are the exchanges I have had over the past few days with T Mobile Customer Care. Unfortunately I did not make a copy of my original complaint to T Mobile, which is replied to below. Original Message From: customercare AT t-mobilesupport.com To: Brett Sent: Sat Nov 17 08:45: 06 2007 Subject: ...
I have had service with T-Mobile since June and I had no problems with customer service or financial care until this month. On Thursday, November 15 my service was disconnected and I called and asked could I receive only incoming calls because I had death in my family and I need to talk to my ...
Although I was very happy with my Verizon DSL service I thought wireless internet would be the way to go. Considering I am a business women and I was a full-time student at the time I chose to get wireless internet with T-Mobile. I paid $150 for a wireless internet card that you can purchase for ...
On August 14th, I called T-Mobile to have my area code changed on my cell phone number to reflect the area code of my house number. The T-Mobile agent told me this wasn't possible. Four days later I went to use my phone and it didn't work. I called the company and was told they had changed my area ...
We have not changed the address on the bills since 7/06. My contract ended in 10/06 My new husband's ended in 2/07 In the middle of 3/07 we decided it would be easier to have one bill. We changed from individual plans to a family plan. We have not received bills for the family plan in ...