I signed up with T-Mobile several months ago. When I received my phone it didn't work. In order to get a working phone I was told I had to mail the phone back to them because I had gotten from them over the internet. Who paid this cost I did. Not the company that sent a faulty product. Then in ...
Do not use T-Mobile. T-Mobile illegally demands customers' social security numbers to add prepaid time to cell phone and puts unauthorized charges on credit cards. Beware. I am switching to another company. I think it is highly suspicious they wanted my bank card and asked for a social security ...
Here is just one of many letters, email and phone calls I have placed to T-Mobile - this explains what happened - A couple years ago I called Voice Stream to cancel my plan because there were much better deals being offered at other cellular companies. The service rep I spoke to offered me ...
T-Mobile is absolutely incapable of resolving customer complaints regarding their errors on bills. I closed my account after one year of activation - paid as agreed. 11 months later I received a bill for $325.26 from a collection agency. I called the agency, they couldn't tell me what it was for. I ...
I have been with T-Mobile for over 3 years now and up until November my only issue with them has been over phones. I have a family plan. 3 lines total. I previously had Samsung phones on the account and due to 2 of the phones getting hot after 10 minutes of use I decided to upgrade the phones to ...
I took out a one (1) year contract with T-Mobile cell phone company in July. My daughter lost her cell phone in dec she called to order a replacement phone for $20.00 to continue to use the service we have under our original contract that is up in July. Please note we have just the one phone. The ...