The talk or walk program is a joke. I purchased service and couldn't use it at my promary residence. After repeated phone calls to several agents and explaining everything 4 or 5 times they said there was nothing they could do about my service and said that it was my phone that was the problem. I ...
My problem is that t-mobile use poor business practices. I started having problems with this company this year when I upgraded my phone for free, but still got charged $20.00. I also added a second line which I was finally eligible for. I received the seimens flip phone. I instantly started having ...
I had voicestream like 3 years back. They then changed their name to t-mobile. My phone never worked in my apartment. I called tmobile customer service several times alerting them of this issue. At first they told me they would look into it. They then told me there wasnt any trouble calls in my ...
I signed up with T-Mobile several months ago. When I recieved my phone it didn't work.in order to get a working phone I was told I had to mail the phone back to them because I had gotten from them over the internet. Who paid this cost I did. Not the company that sent a faulty product. Then in ...
Here is just ONE of MANY letters, email and phone calls I have placed to T-mobile - this explains what happened - A couple years ago I called Voice Stream to cancel my plan because there were much better deals being offered at other cellular companies. The service rep I spoke to offered me ...
T-mobile is absolutely incapable of resolving customer complaints regarding their errors on bills. I closed my account after one year of activation - paid as agreed. 11 months later i received a bill for $325.26 from a collection agency. I called the agency, they couldn't tell me what it was for. I ...