T-Mobile decided to deduct a total of $153 dollars from my bank account 3 years after I ended my service with them. I contacted them and they acknowledged the error, but said I have to fax information to them before they do anything. I consider this simple fraud & theft and I am puzzled as to ...
I have been getting the run a round with this company for about 30 days now. I placed an order online for a family plan with flex pay and of course I did have to pay up front for the service... They are telling me now. THEY CAN'T FIND MY ONLINE PAYMENT! How do you lose a payment online... Liars! I ...
I have recently canceled my T-Mobile account for many reasons. What pushed me over the edge though was an experience I had with my deposit. According to T-Mobile's main website (and the agreement I understood when I joined): You get your deposit back automatically, and do not need to call in to get ...
And order was placed with t-mobile for a battery on 3/15 and I paid 19.99 for shipping&handling, however the order was never placed and they kept my money and put it towards my account instead of refunding it back to me. I had just paid my bill so there was no balance, they just took my money ...
I have been with t-mobile for over 5 years and ever since and always dissatisfied with their fraudulent billing and misrepresentation activities. T-mobile uses these practices knowingly and admittedly of wrong doing but to no avail to fix the problems. T-mobile fraudulently added internet services ...
I was a customer service representative for T-Mobile at the Albuquerque Call center. I personally witnessed how T-Mobile customers are ripped off on a daily basis. Beware when you purchase a data service with T-Mobile, especially when the data service is required for 2 years with the rate plan ...