And order was placed with t-mobile for a battery on 3/15 and I paid 19.99 for shipping&handling, however the order was never placed and they kept my money and put it towards my account instead of refunding it back to me. I had just paid my bill so there was no balance, they just took my money and did what they wanted to do with it and then when I contacted them they said but your bill will be lower next month thats not the case the money was not for my bill.
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