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Site: t-mobile.com
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T-mobile
I gave t-mobile 19.99 for a battery replacement and they never placed the order and took the shipping&handling and put i towards my bill that i had just paid, instead of refunding my money back to me

And order was placed with t-mobile for a battery on 3/15 and i paid 19.99 for shipping&handling, however the order was never placed and they kept my money and put it towards my account instead of refunding it back to me. I had just paid my bill so there was no balance, they just took my money ...

T-Mobile USA
T-Mobile Consumer Relations Fraudulent Billing Activities For Unauthorized Services Not Rendered, Three Consec. Days of speaking w / CSRs, Supvrs then escalated to Managers Twice with no fulfilment of promises

I have been with t-mobile for over 5 years and ever since and always dissatisfied with their fraululent billing and misrepresentation activities. T-mobile uses these practices knowingly and admittedly of wrong doing but to no avail to fix the problems. T-mobile fraudulently added internet services ...

T-Mobile
I was a customer service representative for T-Mobile at the Albuquerque Call center. I personally witnessed how T-Mobile customers are ripped off on a daily basis. Beware when you purchase a data serv Albuquerque

I was a customer service representative for T-Mobile at the Albuquerque Call center. I personally witnessed how T-Mobile customers are ripped off on a daily basis. Beware when you purchase a data service with T-Mobile, especially when the data service is required for 2 years with the rate plan ...


T-Mobile
T-Moble retail store at Fair Oaks Shopping Center, Deceptive practices when I went to store to roll over remaining minutes and continutation of these tactics when I returned to store to discuss with management

I entered a plan with T-Mobile whereby I purchased minutes in advance. It was explained to me that the minutes would last for a year. It would then be necessary for me to roll-over any excess that I might have. Since I had about $90 left in my account I went to the store in Fair Oaks Center to make ...