Hello, I have the same problem as other people in fact 24,872 people have compained to the BBB. I was lied to by the online rep and contacted the BBB a week ago. I got a call from t-mobile executive office today about my complaint THEY TOLD ME THERE WA NOTHING THEY COULD DO OR WOULD DO AND I AM ...
I entered a plan with T-Mobile whereby I purchased minutes in advance. It was explained to me that the minutes would last for a year. It would then be necessary for me to roll-over any excess that I might have. Since I had about $90 left in my account I went to the store in Fair Oaks Center to make ...
I purchased a cell phone plan from T-mobile in August, specifically so my daughter could connect to the internet at her apartment while a student. The apartment does not have a land line, and we were sold on the fact that she could tether her Blackberry (with unlimited data plan) to her computer. ...
Here is a forum post I wrote to Tmobile which sums up the complaint: Hello, I have been with Tmobile for 4 years, and I had no problems because I never used customer service. Every time I called customer service, I had problems because Tmobile reps were really dumb and were not kind, but I just put ...
In December my Husband and I visited a Corporate T-Mobile store to see if it would benefit us to combine plans, as I had my contract with T-Mobile. My Husband was month to month no contract, we also wanted to add our daughter to the plan. We spoke to one of the Managers, named Janet to see what our ...
Well, I suppose to be having Unlimited data package on my plans with T-Mobile that I pay for EVERYMONTH $34.99. Until I received this message from them: Due to the amount of date you have used this billing cycle, your data speed will be slowed for the remainder of the cycle. WHAT??? I pay for ...