Cust since 2004 I have made several complaints about speed/dropped web. Called tech/supervisors left messages No returned call or fixed issue. They blame area I live in; however, my area is hotspot for T-Mobile. They see I have used the internet with victoria 8th, and victor supervisor June 22nd ...
I had an additional line that I had from April 29 to April 30. I returned the phone to a Radio Shack other than where I purchased the phone. I obtained the receipt for return of the phone from the store. These people did not cancel the line. After spending more than 3 hours on the phone with ...
I had closed the account with t-mobile Aug 7th and made last payment on Sept 2nd for 57.00 and later I received new bill saying I owe them 56.76 in November yet I already closed the account and transferred phone number to Sprint and they still charges me for the month of august after the 7th for ...
Been a customer under T-Mobile Flex Pay Plan (FPP) since My Nexus1 stopped working after paying my monthly bill of $158, now using a $20 phone that does not require a data plan. Received a text from T-Mobile that I'm approved to switch to a Regular Plan, and I will receive more discounts. So I ...
I upgraded to one of T-Mobile's new 4-G android phones. However, I had problems with the touch screen, which was verified by an employee in one of their stores. So they sent me a new one, and I returned mine. A month or so later, I found out they were billing me for the phone, claiming that the ...
T-Mobile charges me for unlimited internet and I some how reached my limit. They advertise truly unlimited internet And it is truly not. I was not explained any caps or limits. I now can not access the web for the rest of my bill cycle. My billing cycle had started May 25 and it ends June 25. I was ...