I purchased a cell phone plan from T-mobile in August, specifically so my daughter could connect to the internet at her apartment while a student. The apartment does not have a land line, and we were sold on the fact that she could tether her Blackberry (with unlimited data plan) to her computer. ...
Here is a forum post I wrote to Tmobile which sums up the complaint: Hello, I have been with Tmobile for 4 years, and I had no problems because I never used customer service. Every time I called customer service, I had problems because Tmobile reps were really dumb and were not kind, but I just put ...
In December my Husband and I visited a Corporate T-Mobile store to see if it would benefit us to combine plans, as I had my contract with T-Mobile. My Husband was month to month no contract, we also wanted to add our daughter to the plan. We spoke to one of the Managers, named Janet to see what our ...
Well, i suppose to be having Unlimited data package on my plans with T-Mobile that i pay for EVERYMONTH $34.99. Until i received this message from them: Due to the amount of date you have used this billing cycle, your data speed will be slowed for the remainder of the cyclle. WHAT??? I pay for ...
Several months ago we converted to T-Mobile's no contract family plan. I was assured when researching it in the closest T-Mobile store that this would mean we would no longer be under a contract for all the phones in the plan. The store employee did not make any notes in our account record, and ...
At the end of August I called TMobile and asked them to change my phone number. I had not been under a contract for a few years and so I asked the representative if changing my phone number would put me into a contract. He said no it would not. I also asked if after my number change, I could go ...