I have been a customer of DirecTV for many years. I have multiple receiver boxes used throughout my house, and as such I am familiar with the operation of the DirecTV DVR 15. Several months ago I started receiving programming that I did not request. Let me explain to those who do not have a digital ...
After an update to our R15-500 DVR unit on August 2, the unit started responding very slowly to channel changes and guide access. The unit became progressively worse, and would lock up or freeze and had to be reset to regain usage. After several days of this problem, we contacted DirecTV customer ...
Where to begin! It all started with the promise of a free home theater system for signing up for Directv. I followed the directions to a "T" and sent in all the necessary paperwork. Needless to say, the day came and went that I was to receive the system. I began calling, and all I would ...
I bought DIRECT TV's DVR unit for Christmas, and it had a $100.00 rebate. I sent in the rebate at the beginning of January, and to this day I still have not received my rebate check. I have contacted them a dozen times and still have not had this resolved. I do have copies of every e-mail sent and ...
I purchased DirecTV for my home and they could not connect the equipment so that it worked with my own equipment. I asked them to take it out and said I had to do that. I disconnected all of their equipment and returned it to the installer within the seven day trial period and was told that it was ...
DIRECTV is a dishonest company that does not honor its promotions. Its customer service is the worst. I am posting my complaint about DIRECTV not honoring its "refer a friend" rebate, where you get $25 to refer a friend and your friend also gets $25, to try to save other people from the ...