DirecTV rebates are a rip-off. I moved in August and went for a new DVR after 8 years with DirecTV. They sweetened the pot by saying the DVR was $99.00 but they would give me a $100 rebate after I turned in the rebate form. I would receive the form in 2-3 weeks. A month after getting the new ...
Let me first preface this complaint with the fact that I have never experienced such horrible customer service in my entire life! I obtained DirecTV service on 10/1/05 and participated in the $100 DVR rebate offer. I signed up online and the rebate appeared to be an automatically applied credit. I ...
I had directv about 2 yrs ago, they took my system and transferred it to my wifes name at the time. I got divorced... Got directv again, had it put in for my kids... And they transferred it again into my ex wifes name, in the customer agreement it states that they cant transfer accounts into ...
We were contacted by Collect Tech Systems, a collection agency that Direct TV now uses. I was told that I owed them over 200.00 for terminating my services. I hung up on them and immediately contacted the customer service department and spoke with them. After telling the rep that this was ...
As an individual with a mathematics learning disability I've gone through a local organization called "Rep. Payee" to budget my expenses for me. This organization is used by several people in my hometown and the surrounding suburbs. I present them with my utility bills and the amount of ...
This is just a word of advice coming from a "directv employee" to potential customers looking for service out there. I put that in quotes because (and I will probably lose my job for this) when you call the toll free number you are indirectly speaking with directv. You are actually ...