We were contacted by Collect Tech Systems, a collection agency that Direct TV now uses. I was told that I owed them over 200.00 for terminating my services. I hung up on them and immediately contacted the customer service department and spoke with them. After telling the rep that this was ...
As an individual with a mathematics learning disability, I've gone through a local organization called "Rep. Payee" to budget my expenses for me. This organization is used by several people in my hometown and the surrounding suburbs. I present them with my utility bills and the amount of ...
This is just a word of advice from a "directv employee" to potential customers looking for service out there. I put that in quotes because (and I will probably lose my job for this) when you call the toll free number you are indirectly speaking with directv. You are actually speaking with ...
Since Nov I have been trying to get an overpayment on my account back from them. My account is closed. I was told at one time that I should have it by Dec 15th. On Dec 30th, I called again and they said they would rush it. I called again today, Jan 24th. I was told that the amount had been ...
I have been a Direct TV customer for almost 2 years now, and when I signed up there was no problem. When the installer came out to install the system, my wife was at home and I was at work. I spoke to the installer on the phone three different times, and the third time he offered me something ...
Being disabled, living on a fixed income and being a homeowner can sometimes lead to some real money crunches. It was during one of these crunches that it became necessary for me to forgo paying my Direct TV account for that month and to borrow money from my aunt. On August 21st, while I was in the ...