In 2006 we went with Direct T.V., (only because we cound not get cable where we lived), at which time we were told we must keep this for twelve months, without paying a cancellation fee. The entire time we had Direct we had problems, everytime it rained or the wind blew, we lost our signal, and it ...
I told DirecTV in February that I was cancelling service in March. I got FIOS in the end of March. I paid them $110.00 for bill since they charged me for fees that they shouldn't have billed me for and instead of giving me a credit on one bill as I asked for they insisted on this method. I had ...
DirecTV and Mastec purchased misleading business methods to achieve an unjust business benefit from the very employees offering installation solutions. These methods include receiving businesses complete retail price for gear which was mounted and triggered in clients houses, subtracting cash from ...
I am still fighting with direct TV High Def service. We have direct TV for 8 years HD service for 1 1/2 years. There DVR HR 20 and HR 21 we have been through 6 receivers. This past week starting July 8 have had service out July 11, July 22, July 23 and they are trying to schedule another appt for ...
My receiver crashed and they wanted to charge me for a new one. I said no let me cancel my service since my contract had expired. The customer retention person told me that she could send me a receiver with out charge and no new agreement. She also said I could bundle with Embarq. When I called ...
I've moved and wanted to take my DirecTv disc with me and upgrade to HD at the same time. BIG MISTAKE. You can't do both online at the same time so I made an online upgrade and called in to change my address. I called back twice before the first installation to verify that the address change came ...