On 04/30/07 I put my account in a suspended mode because I was moving. I did not know exactly when I could get service re-established. I was told that I could be in this mode for 30 days. About a week later, I called to schedule an appointment for installation and re-establish service. I questioned ...
Imagine my surprise when I went to check my checking account and found 457.66 taken out of my account for Direct TV, unauthorized. I called my bank. They said they will reverse the pending charge, but if Direct TV produces a receipt with an authorization code, they by law have to give them the ...
I ordered Direct TV via the internet in May '07. My order was to include a DVR box. On my installation date, a technician came out and it took him 3 hours to get the dish and wires installed, which made no sense to me since I had recently had cable television and the wires were already there. Long ...
I called to have DirecTV installed in my three rooms. The customer service rep said that if I signed up today, I could get programming for $29.99 for the first year. I agreed. The installer came out and it took him 4 hours to install it in 3 rooms, even though the line had already been run ...
We had Dish Network for a couple of years and were satisfied with the company. However, we wanted to add MLB Extra Innings and Dish Network didn't have it, so we switched to DIRECTV. My husband called DIRECTV in April '07 to inquire about their service and was told on the phone that the monthly fee ...
In December I opened an account with Direct TV for a home that I own jointly with my 2 siblings and my uncle (while he was alive). My disabled uncle resided at that location from Dec. 2006 through April 1, when he died. I called Direct TV in May to have the account disconnected and obtain ...