Site: dell.com
Found 478 reviews / complaints
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Dell Computer / Dell Financial Services
Credit Account Deactivated After Not Being Used Within 90 Days

In March I applied for and received credit from Dell Financial to purchase a new laptop. After some serious research, in late June, I finally went on their site, www.dell.com, to order my laptop. The site couldn't locate my credit account, so I couldn't place my order. I logged on to Dell Financial ...

Dell
Inspiron 1501 Repair Charged Repeatedly, Returned Without Hard Drive

After two years Dell laptop Inspron1501 with Windows Vista lost screen contacts. I called service and they ask me to send laptop in Houston for repair with my credit card account open at 159$ initial charge. After fey days laptop was returned to me without hard drive and credit cad was charged ...

Dell Computers
Refused to repair my computer while it was still under warrenty

I fought with Dell to get my computer fixed for 3 months, the first time Dell had my computer it was under warranty the technician decided not to fix my computer and made up a bogus excuse. I contacted Dell and they told me to send the computer back to the repair center a 2ND time. I received the ...

Dell Financial Services
$39 Late Fee for a excellent payment history

After reading several complaints about Dell's devious method for obtaining additional charges throught DFS and reading the rebuttals makes me wonder if this is a legitimate web site to air discourse. So I'll dispense with all the details and WARN others to be very careful of DFS's gimmicks and ...

Dell
Printer Replacement Refused Warranty After Two Weeks of Use

We got a Dell computer, monitor and printer for a wedding gift. After about 60 days, the printer went bad. Since it was under a 90-day warranty, we called the service number and went through a long troubleshooting routine with the tech (who had, let's say, "weak" English skills). Finally, ...

Dell Computers
I had to pay for something that was their fault

I had a problem with my computer. They told me to fix it over the phone while they told me what to do. I told them it was going to break further and they said they would be responsible if anything broke. After sending it in they held it hostage and would not repair or send it back until i said i ...