Site: dell.com
Found 478 reviews / complaints
Page 31

Dell Computers Have Lousy Customer Service
Keyboard Replacement Lost in Transit, Expedited Re-send Refused

On 5-21-09 I purchased a keyboard replacement part for my laptop that I use for my work. I was told that it would be delivered in a 3 to 5 day window. I was fine with that time frame. I waited for the part and finally got a UPS tracking number that said it was to be delivered on 6-1-09 (11 day time ...

Dell
Six Weeks Without Computer, Replacement Vostro Never Built

I bought a refurbished Vostro 1510 about 7-8 months ago. We've bought a ton of Dells over the years, never had too many problems, thought it was an easy way to go. From when I bought the laptop until around Feb., I had several problems: 1. One speaker was broken, they replaced the cover/speaker. 2. ...

Dell Financial
My bill keeps going up but I pay above my minimum payments before the due date

This company has been screwing me over for years I have probably paid 3 times above what my computer actually costs. My bill is 1500.00 when a year ago it was 1000.00. I make my payments on time and pay my bills. I can't get a person on the line to help me. ...

Dell Financial Services / Dell Business Credit
Multiple Account Numbers Issued, Business Payments Misapplied

Dell Financial Services has successfully and continually messed up our business account and credit limit. They issued our company multiple account numbers when we only needed one account, then they mis-applied our payments to other accounts. I have yet to talk to a person in customer service that ...

Dell, Inc
Sells Bad Motherboards and Will Not Replace

I purchased an Inspiron 1501. After a year, the motherboard went. Dell replaced it with a "refurbished" one. The one they replaced went bad after 8 months. I called dell and they are refusing to fix it due to my warranty expiring. I filed a report with BBB. Dell calls me to ...

Dell
Ultrasharp 1707FP Monitor Failed Before Three Years, No Warranty Help

This is the last straw for me with Dell. With my less than 3 year old Dimension C521 system I've had to replace a graphics card, had memory card problems and most recently have had the monitor fail on me. The system is not top of the line but pretty good. It's a compact system which only fits a 1/2 ...