My motherboard went on Monday night, 23 February. I called customer service to try and get something done about this and they told me I had to pay $49.00 plus tax and they would go thru with what ever they do. But no they told me after my warranty expires my computer is not worth the money I paid ...
I purchased a Dell laptop XPX M1710 in August. The a/c power adapter died within one year. Dell sent me a new adapter, which died in 3 months. I recieved yet another adapter in April which has now died as well. Each time I have spent a minimum nof 3 - 4 hours on the phone with Dell customer ...
I purchased 2 laptop computers from Dell 3 years go with full replacement warranty covering everything on the laptop. I called Dell to replace my battery and they are saying it is an consumable part and the warranty does not cover the battery. If you sell someone a warranty that covers everything ...
I purchased a Dell desktop. This particular model was almost $5000. Before discounts. Dell did a recall on the motherboard. I only found out about the recall on their forums & message boards about 3 months after the recall. When I phoned the company to send my stuff back they told me so sorry! ...
Very dissatisfied. On February 6, I placed an on-line order for a Canon SD 790 IS digital camera. I paid sales tax, as well as $16.00 for "Next Business Day" shipping because, as I previously explained to a telephone sales representative, I needed the camera to arrive in Greater Boston no ...
There is no customer service @ Dell. Save yourself a lot of frustration and avoid them like the plague they are. I received a dead computer from them and entered Dell hell. Once they realized I wouldn't be willing to keep an expensive paperweight around my call was routed to India. This is a black ...