Site: dell.com
Found 478 reviews / complaints
Page 33

Dell Inc
Duplicate Orders and Charges, Mini 9 Laptops Stopped Working Within a Week

I bought an XPS laptop and a mini 9 from Dell. I was pleased w / the mini 9 so I purchased two more for my kids online. I got an email saying that the order did not go through. I talked to someone in customer service and discovered that it was due to my bank limit for daily spending. I called the ...

Dell Computer
Poor Non-responsive Customer Service, Finance Department filed a Vindictive negative credit report for bogus $8 charge

Customer Service Department Refused to fill my order. Suddenly, the order arrived. I promptly returned it as I had procured it elsewhere. The finance department vindictively filed a credit deliquency report for $8 shipping cost to return their product ...

Dell Computers
Motherboard Failed at 14 Months, Refused Repair Without $49 Fee

My motherboard went on Monday night, 23 February. I called customer service to try and get something done about this and they told me I had to pay $49.00 plus tax and they would go thru with what ever they do. But no they told me after my warranty expires my computer is not worth the money I paid ...

Dell Inc
Disatisfied Consumer of Overly Priced Electronics

I purchased a Dell laptop XPX M1710 in August. The a/c power adapter died within one year. Dell sent me a new adapter, which died in 3 months. I recieved yet another adapter in April which has now died as well. Each time I have spent a minimum nof 3 - 4 hours on the phone with Dell customer ...

Dell Computers
Replacement Warranty Refuses to Cover Laptop Battery as Consumable

I purchased 2 laptop computers from Dell 3 years go with full replacement warranty covering everything on the laptop. I called Dell to replace my battery and they are saying it is an consumable part and the warranty does not cover the battery. If you sell someone a warranty that covers everything ...

Dell Computer Sales
Motherboard Recall Posted Only on Forums, Customers Not Notified

I purchased a Dell desktop. This particular model was almost $5000. Before discounts. Dell did a recall on the motherboard. I only found out about the recall on their forums & message boards about 3 months after the recall. When I phoned the company to send my stuff back they told me so sorry! ...