I purcahsed some furniture in 2003 with a warranty with stainsafe. That was my biggest mistake. I have made over 12 reports with stainsafe. Stainsafe is often saying that the issue is not covered by stainsafe but I see it in the warranty. We their people come to correct the problem they half do the ...
I bought an Harris Scott leather couch & loveseat from FurnitureFind.com a year and half ago and signed up with StainSafe insurance recommended by furniturefind. It's been about a year and a half since I got the couch and the cushions are deflated now.in fact the couch base itself is sinking in ...
I purchased a seven year protection plan from Stainsafe for my couch and chaise (plan number 584050 and 583936). I had a chocolate stain in Febuary 2004 on my couch and chaise and prompltly called Stainsafe to send a technician out to remove the stain. After repeated calls, a technician finally ...
We have put in a request to have a tear fixed on our $1200.00 leather chair since 08-19-04 and they still have not responsed to our phone call or faxed information. The first request we made in august for the frame they would not come out and fix, so Levitz had someone come out and fixed it. This ...
In September, we purchased a leather sofa and loveseat totalling $3089! Included in this price was $200 for a 7-year warranty that would cover "virtually anything that happened to our leather sofa". Within 6 months we had unusual fading on the sofa. We called and they sent a guy out who ...
You must read the last paragraph On December I purchased A couch from Factory direct furniture in oklahoma city and also purchased a stainsafe warranty. On August 3rd I notified stainsafe in writting about an accidental burn to the fabric. Stainsafe sent me a letter of Authorization for replacement ...