I filed a claim on 3/31 for a pet urine stain on a sofa covered by the Stainsafe Furniture Warranty Company. I called 7 times in 2005 and was told the sofa would be replaced. I called 10 times in 2006 and was told in July that they would refund me the cost of my warranty because the store I had ...
Stainsafe is the absoulute worst company I have ever done business with. If you are even considering purchasing an extended furniture warranty with them, save your money. I tried to make a claim on what was sold to me as a 10 year warranty, seven years after I purchased it, and the company told me ...
Stainsafe... My a@*. Sorry about that, but seriously I would like to know who runs things over there??? Anyone there? Hellooooooo!!! This by far is the worst company I have ever dealt with and believe me NEVER AGAIN!!! It all began on September 5th. My mother and father baught us a furniture set ...
Stainsafe not getting job done in timely manner. I feel as if I am getting run around. Started in January 06 on getting a soil problem takencare of on a leather chair. They sent somebody out to do what I have already done - Clean It! They went back said it would take 5 days to get it taken care of. ...
We purchased a sofa from Walker Furniture in Las Vegas, NV on 10/01/00 and at that time paid for a 7 yr extended warranty written with Stainsafe. On 8/2 we reported a claim by phone to the Stainsafe claims dept and subsequently faxed the necessary documentation to them. We did received confirmation ...
6/29/06 I called to report a tear that is covered on my warranty. I was asked if there was any other damage which I told her two seams (one on each 1/2 of the sectional) had started to separate but I was not worried about them nor was I reporting it to be fixed as it is so minor. She asked for the ...