I had bought the warranty for my leather sofa as part of the leather sofa purchase 5 month ago. The warranty clearly states what is covered but none of it is apparently honored by Stainsafe. I send e-mails, called customer service and they all say the same but use different reasons. Not covered. ...
I called the company to report a tear/puncture in my couch. I wasn't exactly sure how it happened it was just there after company left. I explained that there was a hole, where I could see the foam batting and the black under threads. However the cause tear or puncture I didn't know. Please send an ...
We purchased a sofa from Sofas 4 Less in San Marcos California and had it delivered in October to our new home. One month later, we noticed stains on a cushion that wouldn't come out. Remembering all the great promises "sold" to me by the furniture company, we immediately called Stainsafe ...
On 01.01.02 I bought a Lether Duble Reclainer Sofa and a Duble reclainer Lowseat. Total of $2458.47 7 Years Warranty Levitz?! We wait for forniture 21 days to be ordered. When we come home and open furniture and we was shock. Sofa and Lowseat was diferent color. We return Sofa and order new. We ...
We purchased 2 couches and a chair from value city furniture. We had problems shortly after the delivery. They sent a technician to make a repair. They left without fulfilling the obligation of the stainsafe comprehensive furniture protection plan. We called again and the representative who was in ...
I purchased this warranty service in good faith to protect my investment. Stainsafe is a scam that only hears what they want to hear and can't or just don't want to understand what they are there for! They are in the CUSTOMER SERVICE business. There is no customer service there, only ignorant ...