In October my wife and I bought an Italian lacquer bedroom set from Levitz in Anaheim, CA. We were also sold a furniture inurance policy issued by Stainsafe. Four years later, the lacquer is peeling on the bureau and headboard. Levitz denies any responsibility, stating that we should contact the ...
Last August I had a Stainsafe subcontractor at my house to check and repair stains on my two leather couches and chair. Since then the following has transpired: Sept - Part Replacement Authorized 1/17 - No part arrived so I called. Marva was to provide a status by 1/24 to me and never called back — ...
I purchased a STAINSAFE Warranty from Stick N Stuff for a dining room set I purchased. When two of the chairs broke, I reported the warranty. This was June. One year later, while they accepted the claim and made me sign a three page release to obtain $100 payment, I still have not gotten the money. ...
I have been dealing with Stainsafe for almost a year now trying to be compensated for my furniture that their technician ruined. This began in Sept. 04 When they sent out their service tech to repair a hole in my loveseat, well he fixed the hole and burned my loveseat in the process. I contacted ...
I have a contract with Stainsafe. Everytime I file a complaint that is not a simple cleaning matter, they deny and refuse to honor my contract. This time a seam separated and they claimed my cat torn the sofa. Even if he did, the contract covers tears.in the meantime, I noticed the other side of ...
I wish to submit yet another complaint against the duplicitous company Stainsafe. The hell began when I called to file a claim regarding a torn spot on my sofa. The person taking the information incorectly entered that it was a frayed spot, thus my claim was denied. This was yet a long process of ...