Usacomplaints.com » Vonage » Vonage | Page 61

Vonage
Found 653 reviews / complaints
Page 61

Vonage
Didn't deliver phone service promised, promised correction w/o charge, then charged anyway, refused to refund, offered 2 months free to make up

I signed up with Vonage for unlimited phone calls (made and recieved) for $24.99 per month (plus taxes, etc, of course). I was provided a phone number (by area code and prefix) assigned to a city in the local area that I can call and be called from without charge. Within a week and a half to two ...


Vonage
Refusal to cancel account

I have called Vonage 3x in the last few months requesting to cancel my service because I can nolonger afford to pay for it. Previous to this I had my account lowered to 14.99 / 500min a month plan. After the 1st pain staking call, I walked away with no cancellation and a month free and an I agreed ...