Had the service for 3 months, and did'nt need it as I switched jobs and my old company was paying for it. After trying to keep my account by offering free service for a month or two, she finally starts the cancellation process. Now I knew there was a cancellation fee of 39.99. I was fine with that. ...
We got Vonage to try out Voip. What we got instead was a nightmare that haunted us for over a year. Vonage service didn't even work for us and when we tried to cancel their service we had to wait over FORTY minutes THREE separate times to finally get a hold of someone who didn't direct us to their ...
I switched my phone services from vonage to callvantage (at&t). As normal, it takes about 2 weeks for the complete transfer. Vonage gave AT&T permission to start a new account with me and they turned around billed me for many months after the transfer date. They went further by reporting my ...
I signed up for Vonage for what was to be a first month free and otherwise 60 days free trial. 2 Complaints: 1. I was supposed ot get a fax line or second line with the service. Never did. 2. And this is the BIG complaint. Before the 60 day free trial period was up I called to cancel. The customer ...
I contacted Vonage for a year to stop billing my Terminally ill Mother, she since died and they are still billing her account and will not stop. Vonage makes it impossible to contact anyone, and even if you get a valid number you will have a 30 min to over an hour wait. This is a terrible blood ...
I signed up for Vonage for what was to be a first month free and otherwise 60 days free trial. 2 Complaints: 1. I was supposed ot get a fax line or second line with the service. Never did. 2. And this is the BIG complaint. Before the 60 day free trial period was up I called to cancel. The customer ...