I had Vonage for about 8 months. When I no longer needed the service, I called to cancel. I was told my account was cancelled. A couple months later, I noticed my card was still being charged even though the service was off. Every month, I was advised that my account really was closed and I would ...
I signed up for Vonage. Various problems with my own house wiring and internet connections resulted in my realizing I had to stay with Quest. Easy, I thought. I will just cancel Vonage since I had not activated the account yet. I called Vonage and they said that it would cost me $36.00 to cancel. I ...
Vonage is not what it cracks up to be. All they want is someone to sign up with them. So they can take your money. I signed up with them in dec. I called in jan9 to have services cancaled was told yes. And that i will have money refunded.in feb i called vonage back cuz they took yet again another ...
See distription. Beware of this company, fax's and credit card terminals do not work! And almost impossible to cancel service. ...
Vonage phone # was 646-415-8487. After 15 minutes on hold, a customer service rep came on and gave me a very hard time. He kept insisting my request to cancel was not valid because he could not find my account in his system. I asked for a supervisor, and he said the supervisor would not take my ...
I tried Vonage and now wonder why I tried at all. I received their modem extremely late. I used it for 2-3 months and then realized that I don't need it anymore. I tried cancelling with no luck for around 5-6 months and they kept charging me. When I would call no one would answer after holding for ...