I started my Vonage account in June. I was told by the representative opening my account that I could start a phone line and get a second one for free under a promotion. I would also get the first month for free. The first month came and went and I didn't get charged. The second month came and I ...
Registered for Vonage telephone support in December. Obtained their device and directions for service. Despite following a closed directions precisely, the Vonage device couldn't triggered. Called Vonage tech support team. They walked me through the service process. At the conclusion of the ...
Used Vonage for about a year with mixed results. An toll free number was identical to another and resulted in many unwanted calls. They charged for the unwanted call and would not credit back for mirrored calls and want to charge a cancellation fee for changing the number... The fax line was a hit ...
In August of I called Vonage to try to get service. We're a military family, so our extended family is all over the world. Phone service with good long distance rates is ALWAYS a plus. We live out in the country now, so our internet options are either dial-up or satellite. I asked the first ...
I admit falling for the ads, and called Vonage in August to switch from my local phone company. The local phone company was BLEEDING ME DRY and $25 a month sounded good. I signed up and asked my number to be ported. And sure, since I was in the 60 day trial, I let them go ahead and set me up with ...
Hi, Normally, I like to give out complements But, this time I have to write about HORRIBLE SERVICE PRACTICES by Vonage. I had tried them in 2006 and the system did not work for us. Only a few phones actually rang through their service. I called to discontinue the service and they charged me for ...