See distription. Beware of this company, fax's and credit card terminals do not work! And almost impossible to cancel service. ...
Vonage phone # was 646-415-8487. After 15 minutes on hold, a customer service rep came on and gave me a very hard time. He kept insisting my request to cancel was not valid because he could not find my account in his system. I asked for a supervisor, and he said the supervisor would not take my ...
I tried Vonage and now wonder why I tried at all. I received their modem extremely late. I used it for 2-3 months and then realized that I don't need it anymore. I tried cancelling with no luck for around 5-6 months and they kept charging me. When I would call no one would answer after holding for ...
I tried Vonage on the advice of a friend. I ordered their services online using my credit card. It is extremely easy to sign up for their services. I wanted to get started right away so I paid extra for their 2-Day Delivery Service. I didn't receive the modem until 7 days later. This was a huge Red ...
I signed up for 2 months free service, per a flyer received in the mail. THey told me they could port my original phone number over. I was told to call back to confirm and when I did, someone else told me that my phone number could not be ported over. I then had to contact my internet provider to ...
On Dec 24th my phone number was successfully transferred OUT of Vonage. Accordingly, my account with them should have been auto-disconnected (this is in their policy). I was billed in advance on my credit card for the period Dec 21 to Jan 20. However, since my service was canceled and I do not have ...