Vonage
Found 620 reviews / complaints
Page 57

Vonage
Took my money out of my checking account and i never hooked up their service

Shops, Products, Services Damaged 0

In January i called vonage inquiring about service, i was told to call earthlink and at&t for high speed that would be 14.99 a month for high speed. I had to do application with my information, they said they would email me a authorization form to sign and fax back to them before my service ...

Vonage
Vonage Customer Service Representatives Lie to Prevent Cancellation

Shops, Products, Services Anonymous 71608 0

I purchased Vonage hardware and signed up for the service because of the 30-day money back guaranty, which I intended to use in the event that the service was not satisfactory. I soon found that I could not connect and use the phone with my available internet service. I called Vonage and asked for ...

Vonage
Fraudulent cancelation policies

Education & Science Rick D 0

I called Vonage on March 10 and inquired about their services. I was paying $210.00 a month with Bellsouht for three (3) voice lines and one (1) fax line. Vonage quoted me $25.00 per month per voice line with unlimited local and long distance. They offered me $9.95 for the fax line. They were going ...

Vonage
Won't provide service won't let you cancel service take money out of your account and charge you $100.00 to disconnect

Education & Science Cindy518 0

I thought I'd be smart and save money by using Vonage. What a huge mistake!!! I signed up on 1/7/08, by the 28th I still had not received service, stating they were having problems transferring my phone number and that I needed an additional line for DSL. I decided I didn't want the cost of another ...

Vonage
Unable to activate, pay disconnect when not activated, continued billing

Shops, Products, Services Delaine3 0

I ordered Vonage in November after lengthy conversation with their Sales Rep. The lines were unable to connect or activate so they were returned. After many calls, and a confirmation that all accounts were cancelled in January, they charged me a disconnection fee and continued to bill my credit ...

Vonage
Vonage LIED to me

Internet & Web Argentine1 0

On November 9th I called to cancel my Vonage account which I had opened in march of the same year. The "save the account" salesman did everything he could to convince me not to cancel my account, as is expected. When I refused to submit to his tactics, he made me an offer which was ...

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