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Vonage hit me for an increased annual subscription when I never asked for it, and for 10 % more than last years amount, without advising me or obtaining my permission. Not only did they do that, but they manged to charge it to a date expired credit card. Not stopping there, they perpetrated a fraud ...
I ordered Vonage service on 3/9/09. On 6/9/09 my promotional period was over and I've been paying full price since that time. 6/9/09 is my actual subscription date. I do not use the service and called to cancel on 6/29/10. Unfortunately, though I do not recall agreeing to a two year plan, Vonage's ...
I had vonage phone service I was not getting all my calls so i called vonage and they checked into it. It did not help. I did this three times still a problem. So i changed companies. And called vonage at the number listed. They said it would be a disconnect fee i told them it was their problem ...
Unless you're sure you be a Vonage customer for life, DON'T ever sign up with them because they will continue to bill you forever, regardless of cancellation. And remember, vonage is a pre-pay service, so THERE ARE NO REFUNDS, period. Onc they've charged your account, they'll never refund a dime ...
We signed up for the 30 day free trial after giving them our credit info, should have been a clue. We kept waiting for the service to work. The service never worked. 3 month later I call in using a different phone service and complain about the lack of a free trial and tell Vonage to cancel it. And ...