Servcie was bad, dropped calls no phone for hours everyday... Tried to get tech support and was promised an actual tech to come to my home and never even got a call back... Calledto cancel and sicne they did not resolve my problems and it was over 30 days i was billed $114 disconnect and they took ...
Adds fees when you cancel and you have to get into an argument for them to cancel they give you such hell for terrible service and ad unnecessary charges, please beware ...
I switched to Vonage because of the low monthly rate of $30. It was a great bargain because prior to this I was paying about $80 a month. However, the cost is not justified. Vonage service had went down hill since I had them. Bad connections while talking and phone dropped consistently. I ...
I paid $48.00 for Vonage phone service. It did not work. No one could call in and when I could call out no one could hear me and I could not hear them. I called tech support two and three times a day for five days. They could not fix it. I canceled my service and returned the equipment. The day I ...
My story starts with a simple request to vonage for phone service. On 8-28-07 we were mailed an advertisement for phone service with many options included in the $24.99 Per month rate. We were disconnected in about three days after which we made a few calls to their help line due to very poor call ...
Signed up for Vonage on promise of saving money on business phone, $49/mo. Plan. Told them at signup I needed 2 voice lines, 1 fax. They sent 1 2-line box. Followed instructions that came with it, which say to connect Vonage box between cable modem and router. Doing so cut off cable connection. ...