We decided in May to get a cheaper land line simply because we only taled at home to family. We thought we could get a better price. Well after talking over 20 hours and failing to ever get phone service from Vonnage they are trying to charge us for stopping service we never have got hooked up. ...
Servcie was bad, dropped calls no phone for hours everyday... Tried to get tech support and was promised an actual tech to come to my home and never even got a call back... Calledto cancel and since they did not resolve my problems and it was over 30 days i was billed $114 disconnect and they took ...
After checking out separating the dsl from the phone line I would be paying an extra 35 per month for a dry line. Vonage does not tell you this. What a pain in the ass. ...
I took advantage of their special which included free equipment and free installation. I requested to maintain the same phone number. I subscribed to their service 10 days ago. They disconnected my landline with AT&T 6 days before the installation date. I was without telephone. I complained. I ...
Started subscription to Vonage in October. I had been a subscriber to AT&T for years but the cheap prices lured me over. Was that a huge mistake! The first complaint was constant breaking up of the voice. Either from my end or the receiving end. I called and I went though some procedures with a ...
Be aware that Vonage is charges you excessive fees in my opinion for termination of service. They will offer you all kinds of incentives to stick with them, but once you cancel with them, They'll stick it to you. Cancellation of service fee was $39.99 which I was willing to pay, but then they ...