On May 16 I transferred my phone service from AT&T to Vonage phone service. It took them about 2 days to port my phone number from AT&T to vonage. Prior to transferring to Vonage. I asked the sales rep if it would work with my alarm system. She asked which system. I told her ADT. She said ...
I subscribed to Vonage Sept '08, purchasing all equipment. They promised that I could keep my old telephone number but that did not occur. Both sides of my phone conversations were getting short audio gaps forcing you or the other party to repeat themselves. Various corrective measures were ...
My husband decided to have Vonage installed at our home, hoping to save money. They told us we could keep our number and that it would be transferred within a couple of days. We called after a couple of days to find out about the number and they said they were having problems with the transfer and ...
Signed up for Vonage returned first and second equipment that did not work within the 60 day trial period, they refused to give me a refund instead sent me to collections with a $142 bill, they claimed they never got both equipments almost a year later even though i have post office receipts that ...
Called Vonage on 24 June to order device and sign up for service. Recieved device on 1 july sometime after 5 PM.installed device on 2 July and called in to activate service. From day one had problems with voice and computer systems. Called repeatedly saying I had Problems. Techs repeatedly said ...
We decided in May to get a cheaper land line simply because we only taled at home to family. We thought we could get a better price. Well after talking over 20 hours and failing to ever get phone service from Vonnage they are trying to charge us for stopping service we never have got hooked up. ...