Let me tell you, when I placed my order I chose a location which was near to my house and before one day of moving, I checked my order status and they moved it to a place which was very far from me, I called customer service and let me tell you she was talking like she was my boss! What the hell! ...
From the pickup on Friday 04/05 to the drop off Sunday 04/07, the experience was AAA1 Courtesy and professionalism of the U-Haul staff could not have been better. Reliability of the equipment (10' truck) was unquestioned both in the City and on the highway (in a rain storm that caused semis to puul ...
Be careful when you go to U Haul, I got a towing system installed by a U Haul localtion and while installing they damaged the AC hose, the repair cost me over 1000 dollars. I submitted a claim and U Haul never answered back. When you try to contact someone at U Haul there is noone can assist you in ...
Very bad service! I booked online, when I arrived they did not have the vehicle type as booked. When I went to return the truck, I noticed that Uhaul had changed the order drop off point, to another destination. (Small writing at top of contract) My complaint went to senior management 2 weeks ago ...
Me and my husband used u-box pods for our military DITY move from New Jersey to Louisiana. The experience was great (even though the size of the box is very misleading). However, as part of my husband's reimbursement process we have to have proof of expenses including weight tickets. When I called ...
My uhaul had a check engine light on and ran horrible! The headlight was out an they wanted us to wait 3 hours to unload and load a new one!? What happened to the safetly checklist that was not done??? When I called they basically called me a liar and said since I didn't save my gas receipts I was ...