This is my second bad experience with u-haul. The first was just dealing with a jerk at the pickup site, which I didn't blame on u-haul, so I chose to use them again. Very bad choice. When we picked the truck up the windshield was filthy, and we found out a few miles down the road that there was no ...
My husband and I traveled from Oklahoma to North Carolina using a 6x12 trailer, we picked it up in Shawnee, Oklahoma and the guy there let us drive it off their property with no break lights. He claimed it was the truck itself so we took our truck to get it fixed and hooked it up to another trailer ...
I have just rented a uhaul and dropped the 10' truck off today at the Washington avenue, Houston, Texas location. We returned the truck with the dolly which was provided. We have just been charged for the dolly as there have stated the dolly was missing, which I can assure you it was not. ...
Rented a truck from this location for a one way move from MA to SC, driving through PA we encountered rain and water started pouring into the cab of the truck down both the driver and passengers back. After sitting in a puddle of water long enough to where I could pull over we put towels on the ...
I have to admit that the customer service at the shipping and receiving ends were very pleasant. I don't know if it's the computer system or the lack of training as to how to use the computer system, but it took over 1 hour (from 2 trips) of waiting to process the info to ship and bill. That's my ...
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