UHaul is great. I had problems with my truck during my move (which happens in the course of life) and they made sure my belongings got to my final destination as quickly as possible and took care of any extra expense directly related to the breakdown. Kirk (regional president) and Jimmy (GM) are ...
My UHaul truck had a mechanical failure (which happens in the course of life) and the branch I leased it from (on Oracle Road in Tucson) handled it superbly. They towed my truck from the breakdown point all the way to my destination without causing me much hassle at all. They also made sure I did ...
I used this service to move my belongings across the county. Overall, it was a very bad experience. The way the U-box service is set up you are unable to talk to ANYONE in the corporate U haul office that can answer any of your questions including where you're boxes are. I was told by one corporate ...
I rented a 26' truck with an Appliance Dolly and 2 doz. Furniture pads that were sealed in a bags. When I returned everything... I did not use 1 doz. Of the furniture pads and the bags were still sealed!!! They said per company policy they cannot refund my money! I will not use Uhaul again and I ...
On June 7, I made a reservation at www.uhaul.com for a 17’ truck and tow dolly for a one-way move between Philadelphia, PA and Wilmington, MA on June 28. At 9:31AM on June 7, I received an automated reply email from U-Haul confirming my order, with order number 20299519. The exact language of the ...
Lets just start by saying, I will NEVER RENT FROM UHAUL AGAIN!!! I should have listened to the reviews from previous " renters"!! When I reserved my truck, the lady behind the counter was got to be the WORST EVER!!! Not only RUDE but rushed me through the whole process! When I gave her my ...