I received a phone call the day before I was to return my car dolly asking when I would have it back because he had it going back out first thing that morning. I told him I was under the impression I had until 10 am which my contract stated. He said I REALLY need it so I told him I could drop it ...
I reserved a truck more than 2 weeks in advance. When I went to pick up the truck, I was told that someone spoke with me yesterday to tell me that I needed to go to a different Uhaul distributor. Clearly I would have remembered if someone had spoken to me less than 24 hours before and I wouldn't ...
Rented a u haul for 3 and 1/2 hours —they carged my credit card 85.00—i paid in cash—said they removed it from my credit card no—no— 1 week later it is still on there—those bastards—cheat—cheat cheat— you mean to tell me it takes 1 week to get it off my card—maybe—it is not off yet—the minute you ...
A couple of weeks ago we. Rented a van from uhaul to move and returned it the same day in proper condition. All of a sudden we received notice that uhaul deducted 110.00 dollars from our account without contacting us and telling us we owed anything extra. Customer service would not explain the ...
Overall, I am impressed with the tone of the people I have worked with and the quality of the trucks I have used with uhaul the two times I have rented from them. However, I have been extremely frustrated with the lack of efficiency or lack of communication problem that I have experienced both ...
I used Uhaul just last week. When we went to pick it up, the customer service associates were rude and wouldn't explain anything to me about the insurances or anything for that matter. I was willing to let that go, so we got the truck and left. As we were moving my things, I felt itchy but thought ...