^ months ago I got the 24 month bundle DVR, internet and today six months later they say they have done an audit on my account and say I need wireless and HD, they want to cancel the contract and say I can only have it for 12 months. It's ok for Time Warner to cancel your contract, but if you ...
I lost timewarner internet and cable tv on march 2nd i have tried call them many times and they gave me a tech appoint on march 10th. 8 days without tv and internet. What kind of service is that. I even went to the timewarner store they have in the mall and all they did was move the appointment by ...
The billing department is BRAIN-DEAD!!! On May 13 we discontinued service. Returned their DVR, cable cards, and tuning adapter. They gave us a receipt for the equipment. Now starting June 9 we began to receive calls telling us we owed over $60 for modem and online service at the place where we no ...
Time Warner Cable has HORRIBLE SERVICE and they don't give a hoot about their customers! I had AT&T (which I LOVED) but moved to another city and was forced to get Time Warner Cable. Well, I waited ALL DAY for a tech to show up, and when he finally did at the end of the day, he told me that he ...
Im at a complete loss of PREMIUM all movies shown o0n T V every night is the SAME movies over and ove repeatly same ones months after months. There are 1000 of them it should try to open moe diffeent shhowing. We as consumer pay monthly so much that im thinking off leaving it. ...
I used to work at TWC in customer service. I'm not a angry employee at all but I did have to get out of there after 6 months in customer service. I went into the job with all the good intentions a person could have. I had TWC guidlines to follow or get dinged. We were put in situations that made us ...