Their installer caused a catastrophic leak in my home. I was told someone would come to my home within 3 days to inspect the damage. 1 week and massive amounts of mold later, we still sit here waiting. I have ultimately called my homeowner's insurance and are facing thousands of dollars of repairs. ...
I am a customer of Time Warner Cable Business Class. When we purchased the services of Time Warner Cable, the sale person suggested to sign on 2 year contract because the two year contract can give us better promotional disscount. However, we were not sure that we can keep the contract for 2 years ...
After 7calls no response to needing 6new lines activated and service wiring upgraded ...
I was sold on a package of phone, DSL and TV for $99.99/month. They didn't tell us of all the extra charges. We discovered them on our first bill. So, this $99.99/month is actually $145.45 and when I called to see how I could reduce future bills I was told there is nothing that can be cut from our ...
I've been a good Time Warner customer for many many years, but they keep sending me advertisements for deals that they wont give me because I'm an existing customer. I just added their phone service 2 weeks ago and now I'm getting advertisements for a cheaper deal that they can't give me. Why do ...
I was contacted by the Fraud Prevention/credit department of Time Warner. A young lady by the name of Michelle spokde to me about a bill my husband had with them over 5 years ago. Now I am a new customer of Time Warner when I called one month ago to obtain service I was told I was good nothing came ...