I live in Arlington, TX and is a TWC customer for 5 years now. Two years ago I moved to a new address, two blocks away from my original address. During this move I've agreed to upgrade my service to a Digital cable package and DVR services. Over whole I would say I was a satisfied customer and as ...
If you don't want frustration and problems, DO NOT uses Time Warner Services! I was a Time Warner customer, they have a good price at the begging, and then they will raise their price pretty high. And the most problem is the Time Warner Phone, it frequently goes dead. My husband works from home, he ...
After having the 24 month lock in, now Time Warner Cable is saying after an audit they can not give me the 24 month lock in. Did not honor price lock guarantee. I went to the Killeen, Texas office payed my bill I talked to the Lady there, and she didn't say anything about Time Warner Cable ...
ON Aug 22 I call Time Warner about my damage complaint I may in June 18. I was told, they will sent someone over on Monday Aug 23, between the morning and afternoon.in the mean time my service was off on Sat but was put back on Sunday. Every Week for the past two month I have to deal with this ...
The TV guide channel that is now a condensed version is terrible!!! If it supposed to be the tv guide channel, why do programs have to be on that channel. They need to take into consideration that all of us do not have 20/20 vision and have a hard time reading the channels. Also there is no ...
September 15 I agreed to be put in a price lock guarantee with TimeWarnerCable for 12 months. This year I called in Sep inquiring about new deals, and the customer service rep said that since our contract was up, we could sign for a new price lock guarantee where we would be paying a few dollars ...