Recently I switch my internet provider to TWC seeing the low offer $29.99 for Fast Road Runner. With thought I will save $5 or $10 a month, I have ran to a really big issues. First, on installation, their contractor just broke my drywall in 2 places for nothing, eventhough I already told him my ...
I received a letter from Brad Wakely on 2/24/10 Dear P Ramirez. At the end of Time Warner Cable underwent a conversion of our billing system. An important aspect of this conversion was the assignment of a new account number to our customers. Our records indicate you are still using your old account ...
I have two 80 year old invalids im taking care of, every time it sprinkles rain the phone quits, i have tried for two days to contact them, but thats notgoing to happen they will not answer at customer service, this phone has to work, if aemergency happens and we cant call a ambulance or help. ...
On June 18, Time Warner came to install a DVR in my bedroom. I ask the gentleman to please remove his boots, I had install a new carpet that cost me $700. The gentleman didn't listen and walk on my carpet, and the gentleman had tart in his boots marking my carpet. I may the complaint the same day, ...
The technicians are great! But customer service is horrible. They don't know what they are talking about, one says one thing and another says something different. The billing department can't make up their mind if they bill ahead or for the past month. I was charged twice for the month of November ...
I have tried to log in online to use paperless statements for Time Warner Cable. I live in Texas. I cannot make the site work. This company charges. 99 for paper statements! But we really dont have much of a choice on how we pay if the site doesnt work! I dont suggest phone payment either, you ...