On 5/12/10 a TWC technician came to my home to install service to an additional room. After this service was installed, I noticed, that I could not obtain cable in a room where I previously had service. I contacted TWC on 5/13/10, and was given a appointment on 5/15/10. Needless to say that on te ...
Time Warner has no clue what they are doing. I had a cable card installed in my Tivo and had to switch Tivos. The first person I spoke with told me to take the cable card out and transfer it to the new tivo and call back. When I called back, the person I spoke with told me I shouldn't have touched ...
On Aug 25 I received a call from Time Warner Cable name Miss Edward. She review my complaint with BBC. For the pass few days I may complaint about TWC not serving my damage complaint I submitted on June 18. I was told from Miss Edward, she will Handel my case and she will follow up, (same story as ...
Time Warner Cable has consistently been the worst company I have ever worked with. They have a monopoly in my town and I have no choice but to work with them. All I can do is warn you that if you can avoid this company DO IT! The DVR I pay for monthly is randomly erasing my recorded programs and ...
After many years as a Time Warner Cable customer, I cancelled my service in February. Because TWC bills for service in advance, their February 22 statement to me showed a credit balance. I called TWC when I got that statement because I knew I owed an early termination fee. TWC told me that would ...
To make a long story short, i feel like the people that i've spoken with on customr service did not care about my problem. Which they made me feel like it was my fault when it wasn't. When i paid my deposit they didn't comfirm it in the computer which means i didn't get my service turned on today ...