I had hit hard times and had been having problems paying my Time warner bill due to being laid off. I contacted Time warner after having service shut off to make an arrangement to pay some of the bill and the rest within the following weeks. I was told by a customer service rep that I needed to pay ...
I live in Arlington, TX and is a TWC customer for 5 years. Two years ago I moved to a new address two blocks away from my original address. During this move I've agreed to upgrade my service to a Digital cable package and DVR services. Over whole I would say I am a satisfied customer and as long as ...
We cancelled our Time Warner Cable service a month ago. They received our returned equipment 7/15/10. We had signed up for them to debit our monthly payment from our checking account. Big mistake. On 8/6/10 they took almost $500 from our account because of an error on their part. Trying to get it ...
I have had nothing but problems with this company as of today it has been 3 weeks since I had a working phone or cable they screwed up my appointment time then they didn't show up. Then they called my phone which I have with the idiots now tell me how are they going to get a hold of me when the ...
To whom It May Concern, Hello My Name Is B L M Yesterday Feburday 23rd 2010 at about 12:15 pm A Time Warner technician, came to our home (xxxx Mohawk st Middletown Ohio) to Repair our Internet service. He went to Ohiordc. Rr.com and did a speed test with our main computer. I then stated that I had ...
I find it very hard to fathom why as a customer of TMC for about 18 years, that we will have to wait until Sunday morning to have this rectified. Customer Service tech was apologetic but said unless others in the area report the problem there was little she could do. There seems to be a weak signal ...