I went to The Roomstore for quality furniture. I purchased a $4800.00 bedroom set. After one month the ardmoire stated cracking a peeling. I called and someone from came to look at problem. He stated that the problem was caused due to water. I disagreed and all they would reply was that it cause by ...
Talk about a nightmare. I ordered bunkbeds from the roomstore. The came the day they were scheduled to, but when they arrived, the rails of the bunkbed were cracked. This of course didn't bother me so much since I would rather that they did check these features and accidents happen. So they ordered ...
I am of the school that "the customer is always right". This is not the policy of The RoomStore. They schedule deliveries and then cancel because of one thing or another and blame another department which is, per the store management, not a part of The RoomStore corporation. They would be ...
Below is the detail of my complaint copied from an email directly sent to the RoomStore on the contact page from their website. I just want this fixed and for my sales order to be corrected in case I need this warranty in the future. If not, I want my card credited and my account closed. This isn't ...
Purchased couch/recliner chairs from The Roomstore. Had some hesitations. But the description of the post sales service and the promise that any issues would be taken care of, stains, etc., with the extended service offered, we decided to take a shot at the Roomstore's products. BIG mistake. Couch ...
On April 29th, my wife took her mother to the Roomstore at 59th Ave and Bell Road in Glendale, to purchase some living room and bedroom furniture for the addition we built to our house for her. She paid cash for the items which was a six drawer chest, two three door night stands, and an end table. ...