I purchased a Simmons Pillowtop bed in January from the Roomstore in Lewisville, Texas. The salesman stated that the mattress has a 10-year warranty against sagging. On December 3 a representative came to my home to inspect the mattress. He measured the sags and took a picture. On December 9th a ...
This is the letter that I sent to the corporate office of The Roomstore: To Whom it May Concern: I purchased $5,000 worth of furniture from your Westminster Maryland store a couple of months ago. I purchased the stain guard for my sofa, love seat and chair. On November 11 my daughter spilled juice ...
September 23 Mr. Donald Shaffer President, CEO, COO Heilig-Meyers Company 12560 West Creek Parkway Richmond, VA 23238 Mr. Shaffer: This letter is in reference to an incident which occurred Saturday, September 21 at The Roomstore located at 3305 North Central Expressway in Plano, TX. The incident is ...
An acquaintance of ours suggested we buy our furniture from him, a salesman for the Roomstore. He'd get us a "good deal." We shopped around and found the best deal, then went to his store. He immediately upsold the wife and doubled our price range, but hey, that's a salesman. No grudge ...
I purchased some bedroom furniture At the roomstore in Bel Air Maryland on August 21. It took us 10 weeks to receive the bedroom sets. We purchased a loft set and a captins bed set. When they delivered it the loft set was defected so they didn't put it together. In the meantime my daughter had to ...
I ordered a custom couch from The Roomstore in Gresham Oregon toward the end of not realizing the store would be closing early the next year. I received my couch and some of the pillows were the wrong color (after I had called and verified them). The delivery men assured me the correct ones would ...