The Roomstore has got the toughest customer support. I bought a room team on Feb. 17th. Upon purchasing the salesperson educated me they didn't possess the whole team, which I'd need to wait till it became accessible and somebody might provide me a phone. No body actually named me and so I named ...
We purchased over $6000.00 worth of furniture from the Roomstore all at one time. At the time we thought the warranty sounded like an amazing deal. We've learned since that is not the case. We've already had our mattress replaced once by the company as in less than one month there were body ...
Back in June 08, purchased 4 rooms of furniture, 2 bedrooms, LR and DR. Immediately upon delivery noticed that a piece of metal or the frame of the couch was poking thru one of the ends of the couch. Called RoomStore "customer service" and they arranged for a furniture tech to come out. ...
We have had a horrible experience w / the Roomstore. I bought a complete living room set from them. After about 4 months the couch started to literally fall apart. The seams were coming apart on the frame of the couch and the cushions. I called the warranty place came to fix it. Fine, Then 2 months ...
I am writing regarding a dispute I am having with store number 9550 at 524 S. College Road in Wilmington, NC 28403. I purchased a two-piece sectional sofa from this store on 7/16. I had browsed the store a few times and had mentioned to one of the female salespersons, on this particular day, that I ...
I ordered a living room set from the RoomStore in Richmond, VA in February. Because of the colour I wanted, it had to be "Special ordered". 8-10 weeks the salesman said. It's May (almost 12 weeks later) and I still don't have it, and they have no idea how much longer it will be until it ...