We had a bedroom set delivered this afternoon from the Manassas VA RoomStore. The deliverers tracked mud up the stairs and into the bedroom. This was only the beginning. After they left I discovered that the wood behind and underneath the drawers was covered in mildew on at least two of the pieces. ...
I bought a bedroom set for over $2000 in June.. This December the bed broke becuase they sell "shit" products. I called them repeatedly until I finally got one of them to schedule an appointment for them to come and pick up the broken rails. They picked them up in early January and told ...
I purchased and ordered a leather sofa and matching ottoman from The Roomstore September which was delivered just before Thanksgiving. After about a month I noticed white was showing through, and on 12/29/07 called the Roomstore and informed both the salesman and manager of the problem and that I ...
As an employee (soon to be x-employee, I hope to find other employment soon) I have seen plenty. The warehouse where the consumers furniture is stored is not a controled environment. It runs about 130 degrees in the summer months with only a swamp cooler. I have seen new sofas go into the shop area ...
I purchased a dark brown leather sofa and loveseat from the Roomstore in March. I also bought the 5 year purchase protection plan. In November, my baby niece was very ill with a kidney infection and had an accident on the sofa (urinated). It soaked into both cushions as well as the bottom of the ...
Recently moved to Arizona from the Midwest and needed to purchase a new entertainment center for our new home. Went to the Scottsdale RoomStore and found just what we were looking for. The salesperson, (Linda), said it was a new line and would have to be ordered. We placed a dowm payment to secure ...