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The RoomStore
Found 51 reviews / complaints

The RoomStore
Beyond the awful experience and intentional dishonesty encountered during our purchase, followed by Federal Truth In Lending violations, today when calling to initiate a warranty claim I learned that Will not honor Warranties

Not only was the purchase experience awful, the sales and management intentionally dishonest and their practices in clear violation of Federal Truth In Lending laws, but now the warranties I purchased (financed), which are still within coverage periods, are unable to be honored because they've gone ...

The Roomstore
Stole Our Money

On 24 June we bough a dining room table and chair set on the woodbridge, VA Roomstore. At the time there was a "Big Sale-Liquidation" poster in the window. We bought a dining room table and set of 4 chairs from the floor sample - and 2 additional chairs that were coming down from their ...

The RoomStore
Faulty Furntiture

We purchased a leather sofa occur March. Couple of months reclined back after which we couldn't have it back-up. A fix man arrived and stated the spring towards the handle set it and arrived. He informed us when this occurs again that people may request a brand new chaise (the same our salesperson, ...

The Roomstore
Furniture store

We bought 2 leather recliners and sofa 2 and a 1/2 years ago from The Roomstore. All of the furniture has been redyed 3 times, re-stuffed 3 times, seams restitched, Needs to be re-stuffed again. Our backs are killing us because when the stuffing gives out there is a board in the furniture that ...