I purchased a three piece sectinal made by England, a subsidiary of La-Z-Boy. Upon delivery, it would not connect together. The delivery men ripped the fabric in their effort to connect. After many attempts, the Roomstore agreed to order new fabric to fix it. Many weeks later, the fabric came in ...
My wife & I purchased a 3 tower entertainment center, sofa & loveseat August 28th. (The majority of the complaint is regards to the entertainment center). The items were to be delivered on September 13th. There was a problem with the sofa, and so it had to be rescheduled. Piece of wood that ...
My husband and I purchased a couch, loveseat, chair and ottoman from The Roomstore in September. We have paid nothing for it as there is no interest and no payments until April. It was delivered to my mother's address in Devine, TX shortly after the purchase. My mom was there at the time of the ...
Back in Oct. Of 2003 I placed a special order for a $3000.00 sectional. The salesperson called the manufacturer to make sure it could be oredered in the color and the fabric that I wanted. We were assured that we would have this piece of furniture the week before Christmas. When the time cam and I ...
I went into the store on 2-7-04 to purchase a china cabinet, the salesman (who also told me he was the manager the week before when I went in) told me that the last one (the floor model) was just sold yesterday and they have been dropped, but he knew there was another one at the Midlothian ...
All Buyers be aware! I have enjoyed the friendly sales staff at both the Chandler and Mesa locations. Due to their helpful personalities and the cost of furniture, I have made multiple purchases from The Roomstore in the past several years. Typically, when I call with questions, I receive prompt, ...