Boght a chair that broke within the first thirty days they came out to fix it. It lasted about 2 hours then broke again they said they would not fix it again. And i bought the ins for it. I'm going to small claims court today. ...
I purchased a living room set from the ROOMSTORE in December.in March the massage unit on one side of the couch stopped working. Since March technicians have been to my house at least three times ordering more and more parts and the problem is still not fixed. This is now May 14th!!! Although we ...
Where do I begin... We purchased a leather living room set in Nov. Upon delivery, one of our end tables was damaged on top. We contacted the Roomstore and there was a lot of loop holes... First the repair man came out and repaired it. Of course, we were not satisfied since we paid for a new table ...
We purchased over $6000.00 worth of furniture from the Roomstore all at one time. At the time we thought the warranty sounded like an amazing deal. We've learned since that is not the case. We've already had our mattress replaced once by the company as in less than one month there were body ...
Back in June 08, purchased 4 rooms of furniture, 2 bedrooms, LR and DR. Immediately upon delivery noticed that a piece of metal or the frame of the couch was poking thru one of the ends of the couch. Called RoomStore "customer service" and they arranged for a furniture tech to come out. ...
We have had a horrible experience w / the Roomstore. I bought a complete living room set from them. After about 4 months the couch started to literally fall apart. The seams were coming apart on the frame of the couch and the cushions. I called the warranty place came to fix it. Fine, Then 2 months ...