I placed an expedited order at 11 am on Jun 4th for a refrigerator start device. On the website it said that I will receive it the next day, but they didn't process it until the next day which means I will get it in three days. It's not acceptable that I can't cancel the order once I placed it even ...
When I went to pick up my Kenmore Gas range model 72903 at the Cielo Vista Mall store in El Paso on 5/30 after I received 2 phone messages at the house and one at work that it was ready for pick-up, I was told that it was broken. Why did they call me to say it was ready for pick-up if it was not. I ...
I purchased a weedwacker from a local Sears Store (Madison, Indiana) on the 7th May. The assisting associate suggested I purchase a replacement agreement to accompany the purchase. That should have given me the heads up. Seven days later the weedwacker malfunctions. Being the good consumer I am, I ...
I bought a Kenmore Gas Water Heater Power Miser 6 on 3/29 (Sunday). I installed this unit myself which I am a Licensed General Contractor Commercial and have been in this business for 28 years. On April 26th the pilot light would not stay lit. I removed the pilot light assembly and the ...
I purchased a mower from sears direct using a craftsman club member discount. They said to wait on an email before picking up the mower at the local store. The next day I received an email stating the order had been cancelled. I phoned them and asked them to honor the price as stated on the web ...
Our Kenmore dishwasher does not clean the dishes. This has been going on for 4 years and we have a warranty to 2016. The dishwasher is placed 1.5 feet from the floor so that we do not have to stoop to put dishes in or out. We have had dishwashers installed at this height since 1964 in 4 different ...